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We think MSPSDirect.com is truly unique. We know buying
technology sight unseen over the
Internet can seem a bit risky. That's why we've done our best to minimize the risk.
We hope you'll agree that the result is, quite simply, a better way to buy a video system
for your vehicle.
Save Money. MSPSDirect.com isn't like every
other e-commerce web site.
We don't just sell "parts"; we also custom tailor to the customers needs and
have been doing so
since 1998. Today we sell only the top brands on a factory-direct basis. That means you
pay the
same price that our dealers pay.
Deal with the experts. We know our stuff.
From pre-sale questions to post-sale problems
we're well qualified to recommend and support all the products we sell.
This is what we do. Because we do not sell "everything" made out there, we can
keep
our focus on the products we provide. It is a constantly changing industry and we have to
keep
on top of it in order to give the customer what they pay for. "The Best Products,
Quality &
Service for the money."
Custom Selection & Options. Take a look
at our quality and you'll notice two important differences from what the others offer.
First, the products we sell are designed expressly
for the needs of the user(s) and second, the cost is the same and or less than what the
others
charge. Instead of selling parts or incomplete items like some of the other competitors
out there,
we offer complete sales satisfaction by our factory trained techs.
Our main goal was to take the hassle out of the purchase and use by providing the customer
with a hassle free product to use on or in their vehicle.
Wide Selection. We stock over 8,000
different parts and models from the top brands. We
don't carry every part available or list everything online, but instead only use items
that have
met our strict quality standards.
Real People. We don't use mannequins at
MSPSDirect.com. We've standardized on real
people. Real people trained on the products we sell. So, if you Ask Us! a question, you
won't
get a "form" response.
Happy Customers. We're proud of what our
customers have said about their products purchased and their shopping experience with us.
Check out what our past customers say
about us and the products we provide at our customer testimonials page.
Selection.
We carry over 8,000 items, covering most of your automotive electronic needs, many more
than
the next competitor. We continue to add new items often. But only after we fully bench and
vehicle test them first. If there is a product you need and we don't carry, we will try to
find it for
you! We've got all the pieces and parts that you may need for your superior automotive
needs.
Service.
We respond to most emails within the hour sent, 6 days a week. We will truly evaluate
your comments and suggestions.
Focus.
Because our only business outlet is the web, we are focused solely on that, and not
distracted by running a retail outlet or catalog business. This means we will be
constantly updating and improving the site, and it won't be 6 months out of date like
many you see. It also means that we are focused sharply on answering emails and
shipping quickly to service internet shoppers. We constantly have customers tell us
that they come to us because they can't get help at their local store. And we know
that if we had customers walking in, we would be distracted from servicing our
internet customers.
Privacy Policy.
We will never sell your name, address or e-mail address without your
permission. See our Privacy Page.
Security.
All credit card transactions are conducted on a secure server. If any fraud
were ever to happen, you are actually very well protected by your Credit Card
issuer. According to major credit card rules, you would normally pay nothing if
your card number was stolen and used without your permission. In the worst
case, you are only responsible for only a maximum of $50. Many cards have
even eliminated that $50.
If you are still concerned, we urge you to contact your Credit Card provider
and ask. They have very "internet friendly" rules concerning fraud.
Lowest Prices -- Guaranteed!
MSPSDirect.com guarantees you the lowest price. If you find the identical product
advertised
for less, tell us and we will match the price. (Price matched items must be in stock and
available to ship with no purchase restrictions, such as required memberships.)
Shop the Mobile Video Leader, Shop with Confidence.
We are and have been one of the largest Mobile Video retailers/distributors in the world
since
1998. We have over 5,000 square feet of warehouses full of product ready to ship.
We offer secure ordering, an on-line knowledge base, 24/7 internet ordering
and 6 days per week of customer service and technical support.
With a long and profitable track-record, we recently celebrated our 5th birthday.
You would be hard-pressed to find any company that is more dedicated and has more
combined experience in dealing with Mobile Video Products than us. We gladly help, advise,
and provide expertise on over 500 items, all the while offering the lowest possible prices
in a
competitive environment. We are an authorized Mobile Video reseller who is intimately
familiar with what products we provide. We can provide information you may not know about
the
dangers of buying a Mobile Video System or components from someone who is not authorized.
There are a lot of new Mobile Video Systems being sold today without full disclosure, so
we
encourage every customer to ask a lot of very important questions. And we can help you
with
what those should be.
Sales People.
Our sales people are some of the most knowledgeable in the business. They personally use,
install and play with each item we sell in order to achieve the best knowledge over what
our
factory training provides. They're not order takers and they do not push for a one-time
sale.
After all, over half our business comes from repeat and referred customers. It's also the
reason
why we're not one of those "24-7" internet resellers. We believe strongly that a
human interface
is a key ingredient to every good business transaction. We don't use automated return
systems,
voice mail or computer-generated messages. We also prefer our employees to have a
well-rounded life that includes being with the families on weekends. The benefit to you is
that
anytime you do contact us during office hours, you will always encounter a friendly,
knowledgeable consultant who is eager to provide you assistance.
Feel secure.
Feel secure that you will be dealing with a company that has an amazing 100% Customer
Satisfaction rating since 1998. We have never had one unsatisfied customer yet!
Consumer Alert
Please take notice that we are a Factory Authorized Retailer for most major Manufacturers
and
have been in the Retail industry since the beginning in 1998. There are many internet
companies you will find selling similar looking products but that is all they do. They
have no
knowledge of the industry and have no way to help you out when you have any type of
problem
and/or need tech support. They can not get you the parts you may need if they are not a
factory
authorized dealer. Some of them are even selling unlicensed knock off products. You need
to
really look at the company and the quality of service they provide. Yes you may find the
same or
similar item at a lower price but we find most of these companies are just drop shipping
the items
(parts) from the manufacture and that's it. They provide no after sale technical support
but say
they do and when you need help they will refer you to the manufacturer that likely will
tell you to
call the dealer you bought from, then you are stuck. These are companies looking to make a
fast
buck on what ever the hottest products are at the time. Some have fancy websites and a one
man
office out of their home. They know nothing when you need help getting your product
working
again. And there are companies out there that claim to know and claim they will help you
if such
an issue comes up.
We provide the best workmanship and quality in all the items we sell.
We have knowledgeable and professional sales people to help you make the right
decisions on your purchase.
We provide live technical support by factory trained technicians via
e-mail 6 days a week.
We make sure your product(s) are packed well so they arrive in good working order.
We handle all shipping, tracking and delivery issues.
We help you locate a service company in your area if need be.
We have a parts dept to get you any parts you may need.
We only sell kits and products that we believe an inexperienced do-it-yourselfer usually
can install
or apply with our details and help.
We offer online tech support for our customers. 10 hours a day, 5.5 days a week.
We can handle most of all warranty issues and/or repair them if needed at our facility.
It takes our personnel a lot of time carefully putting the orders together piece by piece
right
down to the last screw or instruction(s) for complete customer satisfaction.
We are not part sellers. We are Experts who's experience and know-how is what definitely
makes our products stand out beyond the rest. What you most likely will purchase from
other
sites are just prepackaged parts in a box. What we sell is experience, know-how and
compete
kits which equals a quality product and a very happy customer!
So why look any further? You've come to the right place. We are
ready to help you and answer
any questions you may have. You can reach one of our sales associates M-S 7am-6pm PST by
clicking on the link below for one on one help.
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